FAQ’s
A mortgage broker is a licensed professional who connects borrowers with lenders. Think of us as your guide through the lending maze — we get to know your goals, financial situation, and preferences, then find the right loan to match.
Because we do the heavy lifting for you. With access to a wide range of lenders, we can compare options, tailor solutions to your current and future needs, and focus 100% on securing the right outcome for you.
By giving you choice. We compare a broad range of products across multiple lenders to help you secure competitive rates and terms that actually fit your circumstances. Plus, we make sure you understand all the costs upfront, avoiding surprises down the track.
While it varies case by case, you’ll generally need:
- Proof of identity (e.g. passport or driver’s licence)
- Proof of income (e.g. Business financials, payslips, tax returns)
- Bank statements
- Details of existing debts (credit cards, personal loans, etc.)
- Employment details
Don’t worry — we’ll walk you through exactly what’s needed and when.
If your circumstances have changed, you’re planning ahead, or you feel the market has shifted, it’s worth reviewing your lending. We offer obligation-free reviews of your current position, explore the options available, and help you weigh up the right solution for now and the future.
We partner with a wide panel of lenders — from major banks to specialist financiers — giving us the flexibility to match loans to your unique needs. More lenders means more options, and more opportunities to find the right fit for you.
Not necessarily — but it’s worth comparing. Even if you’ve got a preferred lender, we can assess whether there are better rates, structures, or terms available elsewhere. Sometimes a quick comparison can save you thousands over the life of a loan.
A bank loan officer works for one lender — which means they can only offer you that bank’s products. A mortgage broker works for you. We compare multiple lenders and loan products, giving you choice, flexibility, and a better chance of finding the solution that truly suits you.
Life happens, and lenders know that. Whether it’s a past credit hiccup or a complex financial situation, we’ll take the time to understand your story, explore your options, and connect you with lenders open to your circumstances. We’ll also help you prepare for future applications to put your best foot forward.
Yes. We work with lenders who specialise in helping clients with less-than-perfect credit histories. We can look at more flexible loan options and, where needed, suggest steps to strengthen your position before applying.
